Help Center

How can we help?

Reach out directly or find answers to common questions below. We typically respond within one business day.

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Email Support

Send us a message and we'll get back to you as quickly as possible.

info@plyrapp.golf
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Report an Issue

Experiencing a bug or problem in the app? Describe what happened and we'll look into it.

Commissioner Help

Need help setting up your league, managing members, or handling events?

Get Help
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Reddit Community

Join the conversation on Reddit. Ask questions, share tips, and connect with other commissioners and players.

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Frequently Asked Questions

Quick answers to common questions.

How do I join a league?

Your commissioner will send you a unique invite link. Open it on your phone and sign in — you'll be added to the league automatically. If you haven't received a link, ask your commissioner to resend it.

How do I RSVP to an event?

Open the PLYR app, go to the Events tab, and tap the event you want to join. You'll see an RSVP button to confirm or decline. Your commissioner sets the RSVP deadline for each event.

My payment isn't showing as verified — what do I do?

Payments are verified manually by your commissioner. If you've sent payment and it hasn't been marked, reach out to your commissioner directly. If you're the commissioner and need help with the payment flow, email us.

I can't sign in — what should I try?

Make sure you're using the same sign-in method (Apple or Google) you used when you first joined. If you're on iOS, ensure Sign In with Apple is enabled in your iPhone Settings → Apple ID. Still stuck? Contact us.

How do I delete my account?

Open the app, go to the Profile tab, scroll to Account, and tap Delete Account. You'll be asked to confirm twice. This permanently removes all your data. If you have trouble, email us and we'll handle it manually.

How do I contact my commissioner?

PLYR doesn't expose commissioner contact info in the app directly. Ask a fellow league member or reach out through whatever channel your league uses (group chat, email, etc.).

What's the difference between an event and a tournament?

An event is a single outing — one day, one format, one set of results. A tournament can span multiple days and mix formats (e.g. stroke play on Day 1, skins on Day 2), with a combined points leaderboard that ties all the rounds together. Spot tournaments are standalone; season tournaments feed directly into your league's season standings.

Can a tournament span multiple days with different formats?

Yes — that's exactly what they're designed for. When you create a tournament, you choose how many days it runs and configure each day independently. You can even split a day into front-nine and back-nine segments with different formats. Points are calculated per round and then rolled up into an overall leaderboard.

How are skins points calculated in a tournament?

Skins are rank-based. After a skins round, players are ranked by total skins won — the player who won the most skins earns the most points, based on the commissioner's points table. Ties in skins count are split evenly. This keeps skins rounds meaningful in the context of the overall leaderboard without awarding flat points per skin.

Can non-PLYR members register for a venue tournament?

Yes. Venue tournaments have a public registration page that anyone can access — no PLYR account required. Players enter their name, email, handicap, and which days they're attending. If they do have a PLYR account, they can optionally sign in to link their registration so results count toward their season standings.

How do venue tournaments connect to league season standings?

If a PLYR member registers for a venue tournament and links their account, their finish-position points can be pulled into any league season they're part of — as long as the league commissioner has configured it as a season tournament. Venue tournaments and league tournaments both use the same rank-based points engine under the hood.